Andrew Stanton Hough

Technical Education Professional with 13 years of consulting experience with over 6 years of experience training, consulting and selling training services in the BPM industry. 7 Years in Healthcare IT. Background includes extensive consulting experience in the healthcare industry, designing business processes and applications to support those processes.

EXPERIENCE

Current Sep 2004 – Present Jan 2004 – Sep 2004 Dec 1999 – Jan 2004 Direct Customers	· Instructor at TIBCO Software · TIBCO Education Instructor Dec 2004 – Present Delivered TIBCO training courses with a specific focus on the BPM products. Expert level - Delivery of all BPM iProcess Courses, Business Works Integration Boot camp, Business Works Administration, and Enterprise Messaging. And General Interface (AJAX platform), iProcess Business Studio (BPEL Based Simulation tool) Course Management Level - ( attended and could manage the class without expert knowledge of products) Attended Hawk administration, Portal Builder, Business Works Workflow (Collaborator), and RV Messaging and Architecture. iProcess Analytics Other Accomplishments - Facilitated BPM courseware transition from Staffware to TIBCO after acquisition of Staffware. Courseware Testing of all BPM course revisions, Facilitator for Company wide BPM Technical Virtual Team, Facilitated BPM Track presentations for 2006 Summer Technical Conference (in process). Consistently receive highest possible rating on course evaluation feedback. Initially Delivered BPM trained to TIBCO Global Services and PSG team members during Staffware Transition. Successful recovery of failing projects by leveraging PM, Lean, communication and motivation skills. Staffware (Acquired by TIBCO Summer 2004) National Training Coordinator Negotiated Training delivery with all US customers. Arranged pricing, course agenda customizations, scheduling and continuity of training delivery within the implementation lifecycle. Professional Services BPM Consultant Training - courses delivered as a PSG Consultant include BPM iProcess definer course, Staffware Implementation Methodology, iProcess Server Administration, Staffware Process Objects API. Consulting - BPM Solutions Consultant engagements including System Health Checks, project analysis, and process design recommendations, project scope studies, middleware layer migration project management, installation and configuration and hardware and software sizing efforts. Other engagements involved rapid application deployment, Project Sizing, Process Modeling, implementation architecture consulting, project management, and customer liaison to development during critical product remediation. Served Customers including Citibank Private Bank, Thrivent (formerly Lutheran Brotherhood), Capella University, Thomas Publishing, Professional Services US, Guardian Life, Knights of Columbus, JPMorgan, City of New York, Wells Fargo, Siemens Medical, Pepsi, Getronics, and others.
Past 1990 - 1999	Consultant with Siemens Medical Systems Customers Various consulting and employment engagements at over 20 Hospitals including University of Virginia, University of Texas Medical Branch (Galveston, TX), John Peter Smith (Fort Worth, TX), Geisinger Health Systems (PA), University of Florida Medical Center (Gainesville, FL), Via Christi (Wichita, KS). Engagements included implementation analysis, Business Process Modeling, application design, testing and go-live support of Patient Management, Patient Accounting, Resource Scheduling and Order Entry of SMS INVISION products suite. TIBCO training and consulting engagements involving OEM development of TIBCO BPM into Siemens Soarian product. ·
Education BBA – 1992 Designations and Licenses	· Texas A&M University · Bachelor of Business Administration · Major: Business Analysis and Research · Technical Coursework Transferred from Computer Science Department · · TIBCO Certifications · BPM iProcess Modeler, · TIBCO Business Works, · TIBCO Certified Education Consultant · · Real Estate Designations · Licensed Real Estate Broker – Texas · Licensed Mortgage Broker - Texas · CCIM – Candidate Designation · CIPS – Candidate Designation

References

Keith Alexander – Former Supervisor at TIBCO- kalexander@consultant.com

David Nesbit – Mentor – d@nesbit.us

Kathy Taylor – Broker Manager – chtaylor@flash.net

Song Liu – TIBCO Associate – tom.Liu@agedwards.com

TIBCO training client, and internal references available if necessary.